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RMA request prerequisite

Before you proceed to request for RMA number, you will need to have the following information ready.

  • PCW Serial Number
  • Copy of the Invoice or Invoice number

Most of problems can be easierly solved by checking out our frequently asked questions section.

 

How long is RMA number good for ?

Each RMA numbers issued expires with in 14 business days. After that, you will need to request for a new RMA number.

 

How to request for a RMA number ?

You can request for a RMA number either via our online RMA form. If you are having problem submit the online RMA form, you can download our RMA form in PDF format.

 

BY PHONE
Telephone (516)-997-5050
Fax (516)-997-5784
BY E-MAIL
RMA rma@rackmount.com
RETURN MAILING ADDRESS
Rackmount.com, Inc / RMA Department
134 Linden Avenue, Suite 200
Westbury, NY 11590

 

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Rackmount.com Inc. 134 Linden Avenue, Suite 200, Westbury, NY 11590 Tel: 516-997-5050 Fax: 516-997-5784